Operations · Phase 2
Spare Parts
Stock × customer × delivery date. Automatic customer comms: "Your part is here" — before they call.
Capabilities
Concretely usable.
- 01
Customer-part link
Which customer waits for which part. Status updates automatic.
- 02
Delivery forecast
AI estimates ETA from supplier history. Set realistic expectations with the customer.
- 03
Callback trigger
Goods receipt triggers notification to waiting customers.
How it runs
Three steps.
- 01
Order captured
Linked to customer and expected delivery date.
- 02
Track delivery
Supplier API or manual. Delays trigger a re-forecast.
- 03
Notify customer
On goods receipt, automatic mail/SMS/call — via email AI or voice AI.
Output
What lands with you.
- List of waiting customers with status
- Delivery forecast per part
- Automated goods-receipt comms