01
The mirror
Digital Twin
Your company 1:1 as a structured data model: sites, employees, goods, machines, vehicles, customers, suppliers, projects, tasks, documents. Not static — modules keep it live.
Most mid-market companies replaced paper with Excel, Excel with software, and that software with more software. What nobody has: an overview.
"I drive through every location every Monday — otherwise I don't know what's happening."
"I keep reordering parts that another site already has."
"Customers call to ask if a part is in stock. I always have to ring site 3."
"I sometimes forget which machine is due for service."
"Time tracking still runs on paper. It's a nightmare."
What's happening where, right now? Answers are scattered across Excel, email, people's heads, notebooks. Nobody sees the whole.
Between sites, departments, shifts: information arrives too late. The same work gets done twice.
Even once a problem is spotted — who fixes it? The CEO has no time, the consultant leaves a binder behind.
We don't digitise processes. We create visibility — and let the AI turn visibility into optimisation.
Your company 1:1 as a structured data model: sites, employees, goods, machines, vehicles, customers, suppliers, projects, tasks, documents. Not static — modules keep it live.
Each module (warehouse, workshop, voice-AI, CRM) operates on the same twin. Cross-linking happens automatically — you stop clicking between tools and work in one picture.
A meta layer that watches the twin continuously. Process mining, time-series, anomaly detection — recommendations in natural language, with evidence from real events.
At site 5, customers have been waiting for spare parts 12 % longer than at other sites for three weeks.
Review minimum stock at site 5 — proposed +15 % on the top-20 items.
Activate the spare-parts module with auto-reorder. Estimated impact: 3 days shorter wait, +€4k/month revenue.
Core is always included. Operations, Customer and Intelligence are add-ons — per tenant, per industry-preconfigured.
The system spots which module would give you the biggest next win — and quantifies the expected impact.
"63 calls to site 1 this week, 38 % asked about opening hours and availability. A voice AI would handle ~70 % without a human. Shall I show a quote?"
Modules live after 4 months: sites, people, tasks, inventory, light CRM, dashboard, AI baseline. Phase 2 adds workshop, machines, spare parts, voice AI.
"Last week 14 items were reordered for site 5 that site 2 still holds above minimum. Transferring instead would save €2,350."
"Workshop lift 2 at site 6 ran at 73 % utilisation last month; lift 3 only at 24 %. Review job allocation?"
"38 customer calls since Monday. 11 of them asked about availability of fertiliser X. Stock < 5 bags at every branch. Prepare a call-back campaign for next inbound shipment?"
One-off setup fee + monthly licence per module. Optional success fee on proven savings.
A share of the measured savings — typically 10 % of proven Year-1 impact. Requires clean baseline tracking before launch.
No. SmartDataTwin doesn't replace your ERP. We plug into SAP B1, Dynamics, odoo, DATEV, Lexware and vertical ERPs — through APIs, DB mirroring or file/email parsing as a fallback.
A 30-minute call. Specific questions. Clear numbers.