Operations · Phase 2
Spare Parts
Stock × customer × delivery date. Automatic customer comms: "Your part is here" — before they call.
What it does
01
Customer-part link
Which customer waits for which part. Status updates automatic.
02
Delivery forecast
AI estimates ETA from supplier history. Set realistic expectations with the customer.
03
Callback trigger
Goods receipt triggers notification to waiting customers.
How it runs
- 01
Order captured
Linked to customer and expected delivery date.
- 02
Track delivery
Supplier API or manual. Delays trigger a re-forecast.
- 03
Notify customer
On goods receipt, automatic mail/SMS/call — via email AI or voice AI.
What you get
- List of waiting customers with status
- Delivery forecast per part
- Automated goods-receipt comms
Requires
- → Inventory, Light CRM, Suppliers (Phase 4).
In the example
+6 %
spare-parts revenue (sample)
~days
wait-time reduction typical