Operations · Phase 2
Workshop
Job control, lift utilisation, technician assignment. Voice module for documentation — mechanics keep their hands free.
What it does
01
Real-time utilisation
Lifts, bays, technicians — who has capacity, where is the bottleneck.
02
Voice documentation
Mechanic dictates. Speech recognition transcribes, LLM structures into job steps.
03
Job → machine → customer
Full history per machine. Follow-up jobs come fully prepared.
How it runs
- 01
Job intake
Manual, via voice AI, via customer portal. Machine is linked to the twin.
- 02
Dispatch
AI proposes technician + slot based on skill and utilisation.
- 03
Execution + docs
Documented by voice during the repair. Photo attachments via mobile.
What you get
- "Lift 2 at 73 %, lift 3 at 24 % utilisation."
- Lead time per job type
- Top-10 machines with most repairs
Requires
- → Sites, People, Machines module.
In the example
–25 %
downtime (sample)
multiple
lifts typical