SmartDataTwin
Customer · MVP

Light CRM

Customer master, contacts, history, tags. Not a sales tool — a consistent customer view across every site.

Light CRM
app.smartdatatwin.com/customers

What it does

01

One customer view

Even when the customer calls site 1 and picks up at site 2 — you see one history.

02

Tags + custom fields

Industry-specific extension via `attrs jsonb`. No per-customer schema migration.

03

Contact triggers

AI proposes a callback when, for example, last purchase was > 6 months ago and the consumption pattern fits.

How it runs

  1. 01

    Data migration

    From Excel, ERP, old CRM — industry templates.

  2. 02

    Standardisation

    Duplicate detection, address validation, AI tag suggestions.

  3. 03

    Link with orders

    Once orders flow, history builds automatically.

What you get

  • Customer card with full history
  • Tag clusters ("key account", "seasonal", "churn risk")
  • Callback recommendations from the AI layer

Requires

  • → Sites module.

In the example

+6 %
via lower churn (sample)
~80
key customers sample

See Light CRM in the real system.